Software developers are responsible for designing, developing, installing, testing, and maintaining software systems. The job requires coding, designing, and building applications, websites, or mobile apps, working with multiple programming languages such as C#, C++, HTML, Java, Microsoft .NET, and SQL Server. Developers need to be able to understand client requirements and be able to provide recommendations for improving web, software, and mobile applications to ensure they meet user needs.
DevOps practices encourage faster code deployment with fewer deployment failures, so more companies are hiring engineers with information technology vs computer science experience to oversee coding, scripting, and processes development. DevOps engineers often manage IT infrastructure, provision resources, oversee software testing, and monitor performance after release. These workers help simplify code updates, enabling companies to continuously tweak and improve processes in the organization for maximum efficiency.
For customer-facing businesses, the help desk is an important part of running an efficient business. As the first line of defense for customer service and troubleshooting, help desk workers need to have the right technical and soft skills for the job. Robert Half Technology breaks out the role of help desk technician into three tiers, given that the job description and requirements can vary significantly based on the business.
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